Frequently Asked Questions
Everything you need to know about our gourmet stone-ground nut butters.
What is the stone-grinding process?
Stone-grinding involves using large granite stones to slowly grind nuts and seeds into a smooth, creamy butter. This low-temperature method preserves essential nutrients and enzymes while creating a unique silky texture.
Are Dastony products organic and non-GMO?
Yes, we are committed to purity. All of our products are USDA Certified Organic, non-GMO, and free from any additives, preservatives, or refined sugars.
How should I store my nut butter after opening?
While our nut butters are shelf-stable, we recommend storing them in a cool, dry place away from direct sunlight. To maximize freshness and prevent natural oil separation, you can refrigerate them after opening.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to offer global shipping in the near future.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or if you receive the wrong item, please contact our support team within 7 days for a full refund or replacement.
Are your facilities nut-free?
No, our facilities process various tree nuts and seeds. While we follow strict cleaning protocols to prevent cross-contamination, we recommend those with severe allergies exercise caution.